Refund policy

Returns & Exchanges

We want you to feel as bold in your Ph8th Guds gear as the message on it. If something's not right, here's how we make it right.

Return Window

We accept returns within 30 days of the delivery date. After 30 days, we're unable to offer a refund or exchange.

Condition Requirements

To be eligible for a return, items must be:

  • Unworn and unwashed
  • In the original condition you received them
  • With all original tags still attached
  • In the original packaging (if applicable)

Items that are damaged, worn, or altered after delivery will not be accepted.

Non-Returnable Items

The following items are final sale and cannot be returned or exchanged:

  • Items marked "Final Sale" at checkout
  • Gift cards
  • Items purchased on clearance or with a promo code over [X]% off

How to Start a Return

  1. Email [[email protected]] with your order number and the reason for your return.
  2. We'll send you a confirmation and return instructions (including the return address).
  3. Pack the item securely with the tags attached and ship it back to us.
  4. Once we receive and inspect the item, we'll process your refund or exchange.

Refunds

Once your return is received and inspected, we'll notify you by email. If approved, your refund will be issued to your original payment method within 5–10 business days. Please note that your bank or card provider may take additional time to post the refund.

Original shipping costs are non-refundable.

Exchanges

Want a different size or design instead of a refund? Note that on your return request and we'll process an exchange once we receive the original item back, subject to availability.

Return Shipping

Customers are responsible for return shipping costs unless the item arrived damaged or defective, or we sent the wrong item — in those cases, we'll cover it.

Damaged or Defective Items

If your item arrives damaged or defective, contact us within 7 days of delivery at [[email protected]] with your order number and a photo of the issue. We'll get you a replacement or a full refund, no return shipping cost to you.

Questions

Reach out to [[email protected]] and we'll sort it out.

This policy is a general template and should be reviewed to match your actual business practices (return window, fees, contact info) — and, depending on where you sell, you may want a lawyer to confirm it meets your state/country's consumer protection requirements before publishing.